Personal Loan
Consultant / Specialist

Key highlights & benefits

  • Attractive basic salary with lucrative uncapped commission. EPF, SOCSO, annual leave, medical benefits included
  • No cold calls. Attend only incoming inquiries from our online platform
  • Helping borrowers to find and receive financing most suitable to them, so that they can achieve their dream or address their emergency needs
  • High growth opportunity with flat & open office culture
  • Modern/cool office, pantry service, free snacks/coffee/tea at work, office next to MRT (TTDI station)
  • Casual dress code
  • Fresh graduates are encouraged to apply

The opportunity

We are on the lookout for someone who is passionate to help people to solve their problems, has a customer-first mindset with good communication skills to join our current 7-member strong loan consultant team. The team has received over 900 5-star reviews from customers on Google Business Page & Facebook.

We practice a reward and recognition culture, so that you are properly rewarded for your hard work. You will benefit from all the support and infrastructure available.  You will also achieve a high level of job satisfaction amid the company’s strong user and solution focus environment.

You don’t need to have sales experience. If you are currently in the customer service field or passionate to help people and wanted to grow your career in the same time, let’s chat. 

What will you be doing?

  • Handle incoming prospective customers’ enquiries, building rapport, learning their needs and recommend the right personal financing products that are most suitable to their requirements
  • Follow up and ensure remarkable borrowing experience for all customers throughout the loan application process
  • Identify and communicate feedback from customer to management for continuous improvement
  • Assist in any marketing and brand awareness campaigns 

Are you the one?

  • Customer-first mindset
  • Committed, highly motivated and looking forward to an exciting and rewarding career 
  • Possess excellent communication and phone skills, patience and persistent.  Good command of Bahasa Malaysia & English 
  • Organised and able to follow-up cases in a dedicated manner. Result orientated
  • Experience in customer services will be an added advantage
  • No finance experience is welcome to apply.  Training will be provided
  • Fresh graduate with good communication skill is also welcome to apply 

If not you, who? If not now, when? Send us your CV with cover letter to careers@directlending.com.my and tell us more about your career aspiration and what excite you about this role. We regret that only shortlisted candidates will be notified.   

Compensation

Fixed monthly salary with uncapped commission, travelling allowance and medical. 

Location

Oval Damansara, Taman Tun Dr Ismail, Kuala Lumpur

If this is what you are looking for, let’s chat. Send us your CV with cover letter to
careers@directlending.com.my and tell us what excite you!