There have been irresponsible parties pretending to be Direct Lending and offering pre-approved loan. These scammers are still actively on the loose. Lately, we have received numerous calls from our customers and the public calling to check and clarify on why they received such suspicious calls or messages.
Please note that Direct Lending is not a lender, we are an online personal loan platform to enable borrowers to find, apply and receive financing most suitable to them. We will never cold call you and neither we will ask any money from you at any time. OUR SERVICE IS 100% FREE!
Be alert! The scammer(s) contacted the customers via the following ways;
1. WhatsApp Group
Many of our customers have been dragged into WhatsApp group chats. For example in the image below, the scammer shared details about the personal loans and tried to convince the customers with unrealistically interesting deals. A customer sent us this screenshot of the WhatsApp group mentioned.

Many are victims of this irresponsible act. From the email screenshot below, it says that there are hundreds of contacts in that WhatsApp group. And that means there might be even more WhatsApp groups created! This information leak might be triggered by the recent case of stolen data from mobile operators.


The scammer even goes to the extent by creating a fake loan agreement with the customer’s full name and IC number. However, as you can see in the screenshot below the scammer included a KPKT license number under our company name. We would like to emphasise that Direct Lending is an online platform; not a financier! We only provide free services; but we do not disburse loans.
Well, just look at the amount of effort this scammer puts into. He even created a digital name card to make things seems more legit. And by the way there is no one by the name of Steven/Kelvin/Fatihah/Liya working at Direct Lending! These are the names of the scammers that our customer informed us about.

Another tip that we can provide is that most of the scammers use email addresses with @gmail/yahoo/hotmail, etc. An example of how a legit email address from us would look like is abc@directlending.com.my. Usually the email is followed by the company’s name.
2. Cold Call
Many customers received cold calls from the scammer asking if they are interested to take up a loan. As usual, the scammer would picture a wonderful storyline to explain how easy the loan processes are and how cheap and affordable the loan is. Then, the scammer would usually continue to follow up with the customer by sending them WhatsApp messages.
Besides WhatsApp messages and phone calls, the scammer also communicates through voice messages. The video below is the recording of the scammer trying to fool and trick our customer with unrealistic deals. Luckily our customer felt that it was suspicious and decided to forward all the messages and check with us.
There are many hungry scammers out there waiting for the right opportunity to fool you. As a consumer, it is very important to always remember NOT TO trust unrealistic deals. Good things don’t come easy. Before getting a personal loan, make sure you do some research and educate yourself first. Try checking if the loan that you are getting has any warning signs and also it is important to know the basic differences between a loan shark and licensed moneylender. At the end of the day, the person who will make the final call is yourself.
This article is prepared by Direct Lending, an online personal lending platform with the mission to provide simple, safe and affordable financing to all hardworking adults. We help borrowers to find, apply and receive financing that most suit them. Our service is 100% free.
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